|Remote Access to the Library Network's Electronic Resources|
|Although the JOLIS Library catalog is publicly available, licensing agreements limit the use of other Library Network databases and electronic journals to staff of the World Bank Group and IMF.|
For remote access to NewsPlus/Factiva use http://factiva.worldbank.org.
|Bank Group staff who are off-site should access The Library Network's web site and its electronic information services using the following procedure:
If you experience problems with the MetaFrame server or eDesktop, please contact the Bank's Central Helpdesk at (202) 473-2121. Additional information about the Metaframe server is also available near the bottom of the Bank's MetaFrame web site.
If you experience any problems accessing the resources available on the Library Network web site, please contact the Library Systems Support Helpdesk at (202) 369-8424 or firstname.lastname@example.org,